Meeting the challenges of the unknownCrisis Management
COVID-19 is the latest in a series of disruptive challenges to nonprofit leaders. Smart executives develop disaster response and contingency plans to ensure organizational sustainability in the ‘new world’ of philanthropy.
Risk Planning & Readiness
We believe that facing risks, planning for crisis readiness, and ensuring organizational sustainability is an increasingly critical component of strategic management in an era of disruptive environmental, competitive, and regulatory forces. Ensuring that an organization has the financial and human capital resources to meet exceptional challenges and unforeseen events is a critical component of management in the ‘new normal’ of uncertainty. Actual crisis events may be unpredictable, but methods to address them can be scoped and designed and a flexibility mindset developed. We have experience in the four stages of sustainability management:
Risk management audit
We assess the current capability of the organization to identify, quantify, prepare for, and monitor the specific operating risks it faces. We determine the preparedness of leadership to face crises calmly and systematically.
We evaluate a organization’s readiness to meet calibrated challenges, such as significant reductions in funding, dramatic changes in demand and supply, and disruptive competitor and regulator behaviors.
Crisis triage process design
We show how to assess the magnitude of any crisis in real time, and determine who should do what to meet it. During a crisis, it pays huge dividends to make informed decisions, communicate in a clear manner, and act first.
Recovery implementation facilitation
Once a crisis hits, we create a Crisis Steering Committee and implementation team to tackle the issue. Our structure combines resources and leadership from affected organizational functions.